DELIVERY TIME:
Please allow applicable delivery time for your order. Orders shipped within the continental United States can take an average of 2-3 days for delivery. All orders are shipped USPS Priority Mail, unless alternate choice is selected. Accelerated shipping is available for an additional fee. Please call or e-mail us for further information on this service.
Please note that orders placed in October can take up to 2-3 business day(s) to shipped out due to the fact that it is our busy season. Otherwise most orders are processed within hours of receiving and shipped the following day.
For orders shipped out in December, we will ship within 24 hours. However, delivery times are not guaranteed because of the shipping companies who tend to be backed up with the volume of packages and cannot guarantee delivery. Order those Christmas items EARLY!!!
SHIPPING OUTSIDE THE CONTINENTAL US & TO MILITARY BASES:
INTERNATIONAL SHIPPING:
We ship worldwide via USPS Express Mail® International.
We will not be responsible for any import duty or taxes (GST) due upon delivery and for packages delayed by customs. Delivery times are generally very accurate but are not guaranteed.
TO MILITARY BASES:
We ship to APO and FPO addresses via US Priority Mail. Those packages are sent out via US Post Office Priority Mail to your APO or FPO address. Delivery time after that depends on the military. Next day and second day delivery is not available for APO & FPO addresses.
GENERAL SHIPPING TERMS & POLICIES:
All charges labeled as "shipping" are to mean the shipping and handling fee. Completing an order on our shopping cart means that you agree to our terms, conditions and prices. Before calling , please review our policies. When you place an order with us over the phone, e-mail or through the mail, you also agree to our terms, conditions and prices.
Shipping charges are subject to change due to size, weight, and desired speed of delivery.
We will make every effort to get your package delivered to you in a reasonable timeframe. However, TheCostumeKing.com cannot be held responsible for delays in shipping for any reason. We are not liable for any package once it has been picked up from our location by a shipping company.
Upon purchase, the customer assumes all liability in the use, misuse, or handling of any product and will not hold TheCostumeKing.com employees or owners liable for any reason.
We value your business and your privacy. Any information collected from you during the purchase process will not be sold to, leased, or given to any other person or business. Please read our privacy policy for details.
All returns require a Return Authorization. Please call 1 704-755-5287 or email sales@TheCostumeKing.com before returning anything. Packages received without Return Authorization will be refused.
PURCHASE ORDERS:
We accept Purchase Orders from schools, churches, and government organizations. We have no minimum total amount on Purchase Orders. We will be happy to work with you to fulfill your organization’s needs. Please email us your Purchase Order and contact information (Contact name, address, phone numbers, fax & e-mail address) at sales@TheCostumeKing.com or contact us by phone at 1 704-755-5287.
QUANTITY ORDERS:
Please call for quantity orders to discuss discounts (excludes make-up and make-up kits). If you need 24 or more of any single item, please contact us for our special pricing!
HOW TO ORDER:
We accept Paypal, Visa, Master card, Discover and American Express. You may order directly from our website or send your order via Email at sales@TheCostumeKing.com, telephone 1 704-755-5287.
We CANNOT ACCEPT C.O.D.'s, checks or money order. Please do NOT send cash through the mail! We CANNOT be responsible for loss of cash sent through the mail.
SPECIAL ORDERS:
If we don't have it, we can get it! We'll special order it for you. Feel free to contact customer service regarding special orders.
Prop 65 Warning: Some products purchased might contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm in accordance with California's Prop 65.